Product and Service Quality
Ethics and Compliance
Economic Performance
Customer Satisfaction and Relationship
Technology, Innovation and Development
Cybersecurity and IT Resource Management
Good governance is an integral aspect of our ESG framework at SAMEE. It encompasses the systems, principles, and policies that guide our operations, ensuring that we conduct our business with integrity, transparency, and accountability.
With the globalisation of the economy, regulations and variations in governmental and economic frameworks, it is crucial to establish a culture based on ethics and integrity. Our corporate governance system ensures sound risk management and strong internal controls.
The Board delegates the review of the risk management framework and dashboards, including significant risks and action plans, to the Risk and Sustainability Committee (“RSC”). The Chief Risk Officer and management staff, along with the risk management section of business unit heads, support the RSC’s operations. SAMEE upholds ethical and honest business conduct through enforced internal control policies. These policies are accessible on the Group’s website.
SAMEE’s corporate governance framework includes a Code on Business Conduct and Ethics (“Code”), an anti-bribery and corruption policy and a whistleblowing policy. We expect employees to demonstrate integrity when interacting with stakeholders and violating the Code is unacceptable. Reporting incidents of wrongdoing or non-compliance is encouraged.